How to Write Eye-Catching Tweets
With the advent of social media and dwindling attention spans, PR professionals and social media managers are challenged to pack a lot of punch into […]
public relations
This Is the Best PR Response to a Facebook Comment Ever
In today’s digital world, social media can quickly turn a company upside down if they’re not careful. And last month that’s what one man nearly […]
5 Things Howard Stern Can Teach You About Communicating
With the selection of Howard Stern as a new panel member on America’s Got Talent, it made me realize that behind all his controversy, he’s doing something right. As a radio personality, talk show host, and prominent media figure, Howard Stern knows a few things about the world of communication. It makes sense considering he graduated magna cum laude with a communications degree from Boston University.
Interpersonal Communication In Social Media Leads to Higher Customer Satisfaction [Study]
When the internet first emerged, it was impersonal. Just a way to link documents from one to another. But as it grew, we began to see how adding social aspects increased our enjoyment of the web. MySpace and Facebook allowed us to network and have conversations with our friends, and businesses could more easily connect with their customers.
How To Use Me on the Web: Google’s Online Reputation Management Tool
Google just recently announced the launch of “Me on the Web” — a tool which lets you keep track of what people are saying about you online. While we’re not sure if this tool can be set up for business use, if you are managing the reputation of an individual, it could be a helpful item.